Exchanges
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dglpetaccessories@gmail.com and send your item to: 868 huckleberry lane, winter springs, FL, 32765, United States.
Shipping
To exchange your product, you should mail your product to: 868 huckleberry lane, winter springs, FL, 32765, United States.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.